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Custom Kiosk Design

Custom Design
Overview

Two Design Teams In Shenzhen And Changsha

For 19 years, Masung has focused on custom design and integration, earning recognition as a “Global Leader in Custom Design.” Our exceptional engineering team spans industrial design, mechanical engineering, and safety compliance engineering, having built highly customized platforms for numerous enterprises. To tackle complex custom projects, we continuously expand our technical team, deploying parallel development and project management experts at each critical project phase. This significantly streamlines processes and accelerates our customers’ time to market.

Self-Design-Kiosk
Kiosk-Design-Pos
Kiosk-Design-installed

Custom Design Considerations

Design Experience

For 19 years, we have accumulated extensive experience in over 17 vertical markets, proving our R&D capabilities and providing an unparalleled foundation of experience in self-service terminal customization.

Choosing Masung for self-service terminal design offers unique advantages in two aspects:

  • Agile and unrestrained solution design, completely eliminating “One Size Fits All”constraints.
  • Team members oversee all project development processes, demonstrating strong professional capabilities and offering diverse solutions.

Solution Teams Include:

  • Custom enclosure and software design
  • Expert integration and in-house manufacturing
  • Advanced Program Management over product life cycle
  • Remote Management and field support

While most clients have general kiosk design ideas and preferences, there is no need to know how to design a kiosk. Masung professionals will consult with you on how to build your own kiosk elements into a design that meets your aesthetic and functional needs. Further, we can recommend components and features that help you meet the intended custom kiosk functionality and price range for hardware and related support services. In short, we’ll make it easy for your company to hit your custom mark.

Self-Service Machine Factory

Custom Component

Integration

Masung can accommodate component-heavy transaction requirements

As a manufacturer of multifunctional financial services, airport security screening, and rental platform solutions, we frequently integrate 15 to 20+ distinct peripheral devices. More commonly, Masung serves clients requiring “light customization” creative designs—economically integrating a small number of unique accessories or components into standard self-service terminals.

Integration Capabilities Include:

  • Extensive Biometric components including facial recognition and thermal sensing cameras, iris / fingerprint / palm vein scanning
  • Document scanning including passports and visas, drivers licenses, checks, etc.
  • Receipt, ticket, card, laser, and photo printing capability
  • Currency acceptors, dispensers, and recyclers (cash and coin)
  • Wi-fi, Bluetooth / Infrared, RFID Contactless
  • HVAC and Solar components for outdoor and off-grid solutions

This is simply a sampling of custom component integrations. If you don’t see it listed, just ask – most anything is possible.

Self-service machine production
Our Services

Custom Component Details

Kiosk Printer

We offer 58mm and 80mm receipt printers for self-service kiosks, available in both built-in and panel-mounted configurations. Recommendations will be tailored to the customer’s specific application scenario.

Kiosk Scanner

We provide high-precision scanners for passports, driver’s licenses, and visas, as well as scanners for QR codes and barcodes. These solutions can be customized to fit the specific usage scenarios of customer self-service kiosks.

Kisok RFID

RFID reader functionality enables self-service terminals to read RFID tags on cards, wristbands, or products, as well as fingerprints. This interaction method is fast and contactless, thereby enhancing the user experience.

Kiosk Pos

Our POS devices are certified under internationally recognized security standards such as PCI-DSS (Payment Card Industry Data Security Standard) and are compatible with the specifications of international card organizations including UnionPay, Visa, and Mastercard.

Kiosk Camera

In scenarios such as hotels and airports, the facial recognition feature of self-service kiosk cameras enables rapid customer identity verification. For instance, at hotel self-check-in kiosks, the camera scans a guest’s face, matches it with the reservation details, and completes registration while printing the room key.

Other Components

Customizable hardware options for kiosks include memory, hard drives, CPU,Screen and other components. Operating systems can also be customized with Windows, Android, or Linux, with all configurations centered around the customer’s preferences.

Custom Kiosk Gallery

Self-service kiosk solutions for major global enterprises. If you require a similar self-service kiosk solution, please contact us.

More Custom Solutions

Simply tell us the application scenarios for your self-service kiosk, and leveraging our project experience, we can provide you with a professional customized solution covering everything from sheet metal design to hardware configuration and functional requirements.

Designing Self-Service Kiosks with Customers

For our customized kiosk clients, we offer a comprehensive and scientifically designed workflow primarily aimed at helping clients reduce design costs and time while efficiently integrating kiosk functionality.

  • 1.Design Criteria Conception

First, based on the engineering workflow documents from the self-service terminal (Masung), we consult with the client to establish comprehensive design standards. This includes budget, schedule, component requirements, installation, and scalability. The final design requirements document is continuously refined throughout the project, addressing all design issues early on based on extensive past experience.

  • 4.Mechanical Design & Review

Complete the full set of mechanical drawings. Conduct design reviews to ensure all requirements are met and generate a list of necessary changes. Finalize the design based on client feedback, ensuring compliance with relevant specifications.

  • 2.Component Evaluation & Modeling

Components are procured based on the confirmed design requirements document, ensuring compatibility with the customer’s specific software. The customer must review and approve the component specifications before initial layout modeling of the overall casing begins at the self-service terminal.

  • 5.Agency Certification/Prototype Build

The prototype components undergo “dry fit” testing inside the chassis. After passing the tests, painting, pattern design, and final assembly are completed for first-piece production. Masung’s specialized engineers are responsible for UL and FCC testing of each internal component to accelerate time-to-market and oversee all stages of prototype development.

  • 3.Component Evaluation & Modeling

Once a component is approved, we will create initial concept diagrams to validate the component layout and achieve the desired aesthetic effect. This iterative process requires close collaboration between Masung’s engineering team and the client’s project team, providing multiple creative solutions that balance manufacturability and reliability.

  • 6.Installation & Deployment

After the prototype was delivered, we utilized its 40,000 square meters of manufacturing space for in-house manufacturing and production, meeting a wide range of production needs from small to large batches. Masung provided comprehensive on-site and managed services to ensure seamless deployment and professional support at all production scales.

Customized Consulting Services

Fill out the form below to get started with our self-service solutions. You may also contact us directly by phone or email (including service inquiries).

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